Let's be honest, I hate people.
I am good with them and know what good customer service is, but the bottom line is I simply do not care.
I spend 95% of my time catering to people. No one ever stops to think about how their actions make me feel. I lay in bed thinking of choices, contemplating if I hurt someone and how I can make it better, but what I am fast learning is; those same people that you gave a damn about, are not losing a wink or sleep wondering if they hurt you......
So, here I am. So open, honest and not so very apologetic. I cannot care if an earlier conversation hurts you. All I can do is hope it doesn't jeopardize business. We all know that is what it was about to begin with.
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